Privacy Policy
Privacy Policy for Gresham Blake Studios B2B
We care about your privacy.
Gresham Blake Studios is a B2B, Trade site for ordering stock uniform pieces and managing trade accounts. We treat personal data with care and keep it secure.
Who we are
Gresham Blake Studios is the data controller for personal data collected through this website.
If you have any questions, or want to use your data rights, contact us at studios@greshamblake.com
What data we collect
Depending on how you use the site, we may collect:
Account and contact details: name, business name, number of employees, social media accounts, email address, phone number, VAT number, billing and delivery address
Order and payment details: items ordered, order history, invoices, delivery information (payment details are handled securely by our payment providers and we do not store full card details.)
Customer support information: messages, emails, call notes, and order queries
Website usage data: device information, IP address, pages viewed, and interactions (via cookies and similar technologies)
Where your data is stored
Your data is stored securely within our business systems and trusted service providers that support this B2B website, such as e-commerce, email, and analytics platforms.
We restrict access to authorised staff and suppliers who need it to provide the service.
How we use your data
We use personal data to:
Set up and manage your trade account
Process and fulfil orders, including delivery and returns
Communicate with you about your account, quotes, orders, or product availability
Provide customer service and resolve issues
Improve our website, products, and services
Maintain records for accounting, tax, and compliance purposes
Send relevant business communications, including product and service updates where permitted (see Direct marketing below)
Our lawful bases for processing
We rely on the following lawful bases under UK GDPR, depending on the situation:
Contract: to create accounts and fulfil orders
Legitimate interests: to run and improve our business, provide B2B customer service, and send relevant communications to business contacts where appropriate (you can object at any time)
Legal obligation: for tax, accounting, and compliance record keeping
Consent: where required for certain types of marketing, or where you have explicitly opted in
The ICO notes legitimate interests is often appropriate in a B2B context, but you must apply the balancing test and provide clear opt outs.
Direct marketing and preference choices
We may send occasional marketing that is relevant to your business, such as product updates, range changes, and service information.
B2B email marketing rules vary depending on who the recipient is:
If we email a corporate address (including named employees at a company), consent under PECR is not always required, but we will still provide a clear opt out in every message.
If you are a sole trader or certain types of partnership, consent or soft opt in rules may apply.
We will always respect opt out requests, and you can ask us to stop marketing at any time by:
Clicking the unsubscribe link in an email
Emailing studios@greshamblake.com
Using our contact form
ICO guidance on B2B marketing explains these distinctions and the need to comply with both PECR and UK GDPR.
Who we share data with
We do not sell your data.
We may share data with trusted suppliers who help us deliver our services, for example:
E-commerce and hosting providers: Shopify (website platform, account management, order processing, and hosting)
Payment processing providers
Delivery and logistics partners
Email and customer communication platforms (for example Klaviyo, when used)
These providers act as processors and are required to protect your data and use it only to provide services to us. Klaviyo publishes a Data Processing Agreement and GDPR resources.
International transfers
Some of our service providers may process data outside the UK. Where this happens, we use appropriate safeguards such as contractual protections designed for international transfers.
How long we keep your data
We keep personal data only as long as needed for the purposes described above.
Typical retention includes:
Order and invoice records kept for accounting and tax purposes
Account records kept while your trade account is active, and for a reasonable period afterwards for service continuity and compliance
You can request deletion, but we may need to retain some information where we have a legal obligation or a legitimate business reason (for example bookkeeping).
Your data rights
You have the right to:
Access a copy of your personal data
Correct inaccurate or incomplete data
Request deletion in certain circumstances
Restrict processing in certain circumstances
Object to processing based on legitimate interests, including direct marketing
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any rights, email studios@greshamblake.com.
The ICO explains what privacy information organisations should provide and the rights individuals have under UK GDPR.
Cookies and similar technologies
We use cookies to:
Make the website function properly
Remember preferences
Understand site performance and improve the experience
Support marketing and re-marketing where enabled
Where required, we will ask you to choose your cookie preferences. You can also control cookies in your browser settings.